Some states within our licensed markets have laws that give privacy rights to their residents. This section addresses the California Privacy Rights Act of 2020 (CPRA), which provides Californians with certain rights and choices about their Personal Information.
A. Notice at collection of personal information
Californians have the right to know what Personal Information is collected by KPS. Our Notice describes:
- The categories of Personal Information and Categories of Sensitive Personal Information Processed by KPS.
- Our business purposes for processing the categories of Personal Information and Sensitive Personal Information.
- Whether we sell or share the categories of Personal Information we collect.
- Our retention practices.
B. Notice of right to limit use of sensitive personal information
If sensitive data is used to create inferences, Californians have the right to limit KPS processing of their Sensitive Personal Information to business purposes that are reasonable and necessary to provide requested goods and services and for other reasons allowed under applicable law.
We do not use sensitive data to create inference/To limit our use of your Sensitive Personal Information.
C. Summary of CPRA rights
The CPRA provides Californians with the following rights and choices regarding their Personal Information.
Californians have the right to request the correction of their inaccurate Personal Information and, once we receive a verifiable request, KPS must take reasonable steps to correct the inaccurate data.
Californians have the right to request the deletion of their Personal Information and, once we receive a verifiable request, KPS must comply unless an exception applies. The CPRA lists several exceptions, including:
- The data is necessary to complete a transaction for that person.
- The data is necessary to fulfill a warranty or support a product recall.
- The data is necessary to provide goods or services requested by that person.
- The data is necessary to perform a contract between KPS and that person.
- The data is reasonably used within the context of the ongoing business relationship between KPS and that person.
- KPS uses the data to identify and repair issues with our Services.
- KPS must retain the data to comply with a legal obligation.
If KPS sold or shared Personal Information, Californians have the right to opt-out of KPS’s sale/sharing of their Personal Information.
d. Freedom from Discrimination
KPS may not discriminate against Californians who exercise their rights under the CPRA.
Californians have the right to limit KPS’s use or disclosure of their Sensitive Personal Information as defined under California law.
Californians have the right to know what Personal Information is or has been collected by KPS in the 12 months prior to receipt of a request. If a request is made and verified, we must disclose, with respect to the Personal Information collected about the requestor, the following:
- The categories of Personal Information and Sensitive Personal Information we have collected.
- Our sources of Personal Information.
- The categories of Personal Information we sold or disclosed for a business purpose.
- The categories of third parties to whom the Personal Information was sold or disclosed for a business purpose.
- Our purposes for collecting and selling/sharing Personal Information.
- Furthermore, Californians have the right to request access to specific pieces of Personal Information we have collected about them and, once we receive a verifiable request, KPS must provide this data in accordance with California law.
D. Exercising your rights and how we will respond
To exercise any of the rights above, or to ask a question, contact us at + 44 (0) 1756 799 773 or email@example.com
For requests for access or deletion, we will first acknowledge receipt of your request within 10 business days of receipt of your request. We will provide a substantive response to your request as soon as we can, generally within 45 days from when we receive your request, although we may be allowed to take longer to process your request under certain circumstances.
If we expect your request is going to take us longer than normal to fulfill, we will let you know.
We usually act on requests and provide information free of charge, but we may charge a reasonable fee to cover our administrative costs of providing the information in certain situations. In some cases, the law may allow us to refuse to act on certain requests. When this is the case, we will endeavor to provide you with an explanation as to why.
E. Our commitment to allowing you to exercise your rights – non-discrimination
If you exercise any of the rights explained in this Policy, we will continue to treat you fairly. If you exercise your rights under this Notice, you will not be denied or charged different prices or rates for goods or services, or provided a different level or quality of goods or services than others.
F. Verification of identity – access or deletion requests
We will ask you for identifying information and attempt to match it to information that we maintain about you.
If we are unable to verify your identity with the degree of certainty required, we will not be able to respond to your request. We will notify you to explain the basis of the denial.
You may designate an agent to submit requests on your behalf. The agent must be a natural person or a business entity that is registered with the California Secretary of State.
If you would like to designate an agent to act on your behalf to request or delete Personal Information, you and the agent will need to comply with our verification process: If the agent submits requests to access, know or delete your Personal Information, the agent will need to provide us with your signed permission indicating the agent has been authorized to submit the opt-out request on your behalf. We will also require that you verify your identity directly with us or confirm with us that you provided the agent with permission to submit the request.
Please note that this subsection does not apply when an agent is authorized to act on your behalf pursuant to a valid power of attorney. Any such requests will be processed in accordance with California law pertaining to powers of attorney.
H. California Shine the Light Law
California Civil Code Section 1798.83, also known as the “Shine the Light” law, permits California residents that have an established business relationship with a business to annually request, free of charge, information about certain categories of Personal Information a business has disclosed to third parties for those parties’ direct marketing purposes in the preceding calendar year. For information and to make a request, contact us at firstname.lastname@example.org or you can call us at + 44 (0) 1756 799 773.